National Institute for Literacy
 

[Workplace 1542] Re: VESL

Janet Isserlis Janet_Isserlis at brown.edu
Thu Jul 24 13:43:11 EDT 2008


VESL is an old, old term that many of us used in the late 80's/90's, to talk
about Vocational ESL ­ up to and including language/culture connected to
employment for those not yet in the workplace. A cottage industry, of
sorts, had sprung up to develop and publish materials ­ partially in
response to the influx of refugees from Southeast Asia.

Some of the work that came out of this, like Thomas Jupp's Industrial
English, and a lot of the work that Heide Wrigley was (and is) doing has
been great.

Other pieces have fallen by the wayside, as things will do.

Janet Isserlis



From: Barbara Tondre <btondre at earthlink.net>
Reply-To: The Workplace Literacy Discussion List <workplace at nifl.gov>
Date: Thu, 24 Jul 2008 10:28:52 -0500
To: <agallup at essentiallanguage.com>, 'The Workplace Literacy Discussion
List' <workplace at nifl.gov>
Subject: [Workplace 1536] VESL

Amber¹s use of the term VESL caught my attention. Business and industry is
beginning to use this term but I¹m not sure what they mean by it. Do we
dare include defining this term in our discussion?

Barbara Tondre



From: workplace-bounces at nifl.gov [mailto:workplace-bounces at nifl.gov] On
Behalf Of Amber Gallup
Sent: Wednesday, July 23, 2008 3:05 PM
To: The Workplace Literacy Discussion List
Subject: [Workplace 1531] Managing expectations


In response to Pat Sawyer's last message -

Several posters have alluded to the challenge of managing the client's
expectations. It's common to hear questions like that which Pat mentioned,
"How many weeks is this going to take?" I have found that it will take much
more than one conversation before my clients really begin to understand
what I'm saying regarding the process and time commitment of language
learning and the goals of the course (which we develop together as much as
possible through the needs analysis process.)

I have found that the needs analysis itself is useful not only to identify
students' and workplace needs, but also to bring out into the light of day
the stakeholders' expectations....which are often unrealistic and/or
conflicting with other stakeholders' expectations. The needs analysis
process provides an opportunity to do the very important work of getting all
stakeholders on the same page...it's a little teachable moment. If
important stakeholders have different ideas of why we're doing this (say,
union and management) and how it will impact them....that can deal a death
blow to a program!

I always use an example from a electricans' union for which I once put
together a VESL program when I first began this work: In the needs
analysis, I did my language task analysis and I interviewed some workers,
the union leaders, the apprentice coordinator, the organizer, and the
contractor (the "big boss"). I felt good that this part of the needs
analysis had been thorough and everybody shared an understanding of our
goals. Yet, by the end of the semester, the otherwise very successful class
was almost done away with!....why? Because the workers' foremen (who were
not getting jobs finished on time because they lost some of their crew for a
few hours each week) were angry and refusing to let their workers leave for
the class. I had neglected to make them part of the process, and their
differing expectations and needs led to revolt. We modified the course
schedule and luckily continued on, but I learned some lessons about needs
analysis.

Also, I liked Miriam's description of how she did her observations
(language task analysis) BEFORE she interviewed the various stakeholders.
I'll be using that tip...it's a great idea - because it gives us more
information on which to base our questions to stakeholders, and as Pat
already mentioned, often the management (or HR, or union leader, etc.) will
just say, "I want them to learn English," and not be able to go much farther
than that.

Amber

Amber Gallup Director, Essential Language
(202) 234-4565
www.essentiallanguage.com
<mailto:agallup at essentiallanguage.com>













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